Handbook of the Banking Ombudsman

Business Risk and Simulation Modelling in Practice

Managing Controlling and Improving Quality

Dissertation Skills for Business and Management Students

Fundamentals of Branding

Planning (Chapter 5 of General Management)

Management Theory (Chapter 2 of General Management)

Inside Organizations Exploring Organizational Experiences

Presenting Service the Ultimate Guide for the Foodservice Professional

Decision Making (Chapter 6 of General Management)

Competitive Success How Barndign Adds Value

Organisational Environment (Chapter 3 of General Management)

Management Science in Practice